Ph.D. Open Defence and Viva Voce of Mr. Anoop K G, Research Scholar in Research Department of Commerce, St.Thomas’ College (Autonomous), Thrissur 680001, under the guidance of Dr,Biju John M, is held at 10.30 am, on Tuesday, 09th November, 2021 via Google Meet. Title of the thesis was “Service Quality and Post Service Behaviour of Customers’ of Kerala Gramin Bank”. Congratulations to Dr Anoop K G & Dr.Biju John M👍👍👏👏